I help local government teams create better digital content in LocalGov Drupal by working alongside the people who publish it every day.
Whether you’re a council launching a new website, improving an existing service or a digital agency delivering a LocalGov Drupal project, I can bring practical content design expertise that helps teams build confidence, improve consistency and develop sustainable publishing practices.
Cornerstone Content
I collaborate with Cornerstone Content, a content design consultancy led by Steph Tucker. We’ve worked together for several years on large-scale content migration projects for councils, combining our experience to offer organisations greater capacity, broader expertise and more hands-on support.
Content design is rarely a solo activity. Working as a partnership allows us to challenge and develop ideas together, share responsibility across different areas of a project and provide teams with a wider range of experience. It also means we can support larger and more complex pieces of work without losing the collaborative, personal approach that matters to us.
Services for councils
We offer these services in collaboration with Cornerstone Content. We mostly deliver these courses online. If you prefer them in-person, there will be added costs.
Package: Content patterns in practice
Build consistency through real content, not generic training. Working alongside your content team, we’ll develop reusable content patterns using live content requests. By embedding good practice into day-to-day work, your team will gain the confidence and tools to publish consistently long after the engagement ends.
Duration: 4 to 6 weeks.
Price: £6,000.
Content patterns in practice package
Package: Content patterns in practice
Build consistency through real content, not generic training.
Working alongside your content team, we’ll develop reusable content patterns using live content requests. By embedding good practice into day-to-day work, your team will gain the confidence and tools to publish consistently long after the engagement ends.
Duration: 4 to 6 weeks.
Price: £6,000.
Package: Embedded content mentorship
Ongoing support that builds confident, capable content teams.
We become an extension of your team, pairing with staff on real content requests, coaching them through publishing decisions and helping embed better content practices into everyday work.
Duration: Monthly retainer.
Price: from £3,000 per month.
Package: Content governance and workflow review
Create publishing processes that work for your team.
We’ll review how content is created, approved and published across your organisation, identifying bottlenecks and recommending practical improvements to governance, workflows and roles.
Duration: 6 to 8 weeks
Price: from £7,500.
Governance and workflow package
Package: Microsite and subsite content design
Launch user-centred microsites with confidence.
From auditing existing content to collaborating with subject matter experts, designers and communications teams, we’ll help you plan, create and publish a clear, accessible microsite or subsite in LocalGov Drupal.
Duration: Up to 20 days.
Price: From £15,000.
Microsites and subsites package
Two-day content patterns and governance workshop
A two-day working session using your content—not ours.
Forget generic training. We’ll work with your team on real content to develop practical content patterns, improve governance and leave you with reusable guidance that’s immediately applicable.
Duration: 2 days
Price: £2,600
Content health check
Understand what’s working, what’s not and where to focus next.
An independent review of your LocalGov Drupal website, content and publishing practices. We’ll identify opportunities to improve consistency, usability and governance, leaving you with a prioritised roadmap for your next steps.
Duration: 5 days (typically delivered over 2 to 3 weeks)
Price: From £1,750 to £2,500 (depending on the size of the website).
Services to support agencies
We offer embedded content support in collaboration with the Digital Word.
Duration: Monthly retainer.
Support can be tailored to suit your agency and client needs:
Half-day support: From £325
Full-day embedded support: £550 per day
10-day support package: £5,500 (flexible usage over 6 months)
Embedded support retainer: From £2,200 per month (typically one day per week)
The Digital Word | Ben Hills-Jones 