I have over thirteen years’ experience in all areas of digital content, including content design, content management, UX writing, approvals and governance as well as team management. For full details of my digital experience, please see my Linkedin profile.
Content design and UX writing
Working with UX and UI designers, creating microcopy, designing content first.
SEO, site migrations and marketing
Working with marketing to create SEO rich content, creating and migrating new site content.
Management, agile and innovation
Managing digital teams and finding innovative solutions in management and content creation.
Content management and governance
Using different CMS systems, working with authors and publishers, approving and auditing content.
Social media and customer help
Creating social media posts, responding to customers online and creating customer help content.
Usability testing and accessibility
Running usability testing sessions, creating customer focused content and working with accessibility.
