I have over thirteen years’ experience in all areas of digital content, including content design, content management, UX writing, approvals and governance as well as team management. For full details of my digital experience, please see my Linkedin profile.
Working with UX and UI designers, creating microcopy, designing content first.
Working with marketing to create SEO rich content, creating and migrating new site content.
Managing digital teams and finding innovative solutions in management and content creation.
Using different CMS systems, working with authors and publishers, approving and auditing content.
Creating social media posts, responding to customers online and creating customer help content.
Running usability testing sessions, creating customer focused content and working with accessibility.